Wednesday, September 4, 2013

Enterprise Search: Factors to be considered

Social and Enterprise Search capabilities are becoming very important for the Enterprises.

While Enterprise Social capability enables employees across different groups to collaborate and share knowledge, Enterprise Search capability enables employees to search digital content & data spread across different isolated systems and applications

Success of an Enterprise Search capability not only depend on the technology /platform that is leveraged but also on other key factors such as:

  1. Content Sources

Analysis of the sources from which content will be searched and made available for the end user consumption. If the source systems are not analyzed properly in terms of content volume, Meta data of the content, then there will be miss match between what is expected by the end user and what the Enterprise Search capability shows as search results. If the content in the source systems are not marked with proper metadata or if the metadata in the source systems are not understood properly leading to wrong mapping, then it will result in irrelevant search results.


  1. Security

Access restrictions on the content in the various sources; every source will have its own access restrictions on its content / data like which group of users will have access to view , update & delete. It is important that when these content / data is made available as part of search results, same access (view) restrictions are to be carried out ; Mechanisms employed for achieving access restriction will vary from one content source to another and they have to be understood and accordingly search capability is to be planned


  1. Scheduling of Search Crawls


Content in different content sources will get updated in different time intervals and there will be also variations in update frequency. This has to be taken into consideration when finalizing schedules when various content sources will be crawled by the search capability. Improper scheduling of crawls will result in old / irrelevant data surfacing in the search result.


  1. Personas

It is important to understand the different personas of an enterprise who will use the search capability and their intent of search. For example, search results that is expected by an executive from the finance department of an enterprise, for a given query word will differ from that is expected by an executive from the sales department.

  1. End user awareness


Success of an Enterprise Search capability also depends on how end user’s expectation are met. Every user is already exposed to the internet search capabilities such as Bing, Google etc. and their expectation on Enterprise Search capability will be on similar lines. But dynamics of Enterprise Search capability differs from internet search capabilities in terms security, content relevancy based on user persona, freshness etc. and enterprise end users are to be educated accordingly.

Monday, June 3, 2013

Heterogeneous Cloud Integration


Heterogeneous integration is common scenario in the Enterprises where their IT portfolio is based on heterogeneous platforms. Various solution approaches such as message broker, messaging middleware, SOA – service based integration were employed to address heterogeneous integration challenges.

 

These solution approaches were good when the integration happens on premise, with in the data centers of an Enterprise. Problem here is non-availability of “elasticity”.

 

With the Enterprises started leveraging cloud platforms extensively for various solution aspects such as elastic computing, storage, it opens new capabilities that can be leveraged for heterogeneous integration. Also, similar to existing on premise scenario, Enterprises are also leveraging multiple cloud platforms to address their business needs. This scenario will pose same integration challenges as those that were faced within on premise datacenters

 

Within datacenters / on premise, integration products were expected to comply with WS-* standards to avoid interoperable issues in heterogeneous integrations.

 

AMQP [Advanced Message Queuing Protocol] is a new standard protocol approved by OASIS for messaging solutions. This helps in building heterogeneous integration solutions in the context of (Heterogeneous) cloud. It can be leveraged for complete heterogeneous cloud based integration solutions & hybrid (Cloud + Datacenter – On Premise)

 

Windows Azure provides a capability “Service Bus” for enabling message exchange based integrations. With the support for AMQP 1.0 and availability of APIs in different platforms (Java / .Net), applications on different on premise / cloud platforms can leverage message exchanges based integration through Windows Azure Service Bus using AMQP 1.0.

 

This can help Enterprises to realize their BYOD plans based on devices from various platforms. Enterprise Apps can always leverage queuing & publish/subscribe brokered messaging features of Azure Service Bus as a middleware broker while the devices act as subscribers.

Saturday, February 2, 2013

Power Your Word with SharePoint !


Enterprises invested in both Office 2013 and SharePoint 2013 can derive more business benefits from their investments. Availability of the new app development paradigm – Apps for Office & Apps for SharePoint opens doors for more business innovations & possibilities.

These new app models allows developers to leverage their existing web development skills such as HTML 5, JavaScript / jQuery etc.

Microsoft Word provides automation capability when it comes to checking for grammatical errors. Imagine, if the same can be extended for validating a documents against regulatory compliance – how beneficial it will be for those organizations like insurance companies where day in & day out they are involved in lots of documentations and underwritings ..more ..